43 New Scotland Avenue Albany, NY 12208

Department/Unit:

Care Management/Social Work

Work Shift:

Day (United States of America)

Salary Range:

$71,612.39 - $110,999.20The Case Manager is accountable to facilitate the interdisciplinary team to plan, coordinate,
implement and evaluate patient care for assigned service line across the continuum of care. The CaseManager works proactively with the Quality Improvement Teams, patient care standards, Social
Work, and utilization management to coordinate the appropriate use of resources to achieve
maximum clinical and financial outcomes. The Case Manager participates in maintaining quality care
and performance improvement through leadership, problem solving, decision making, and outcome
measurement. The Case Manager functions as a resource for the health care team, community,
patient/significant others/family and payers by functioning as a clinician, consultant, advocate and
educator for assigned service.

. Coordination of Care

a. Assists the admission MD and or designated physician and the interdisciplinary teams in assuring coordination of care across the continuum of care in the hospital pre and post-op.

b. Proactively monitor patients' clinical process through /patient care standards and evidence based guidelines to ensure timely, appropriate interventions that achieve optimal patient outcomes within appropriate LOS and financial constraints.

c. Provides collaborative care management with the primary nurse in assessing for discharge planning needs, coordinating appropriate resources and evaluating effectiveness of the discharge plan. The discharge planning process needs to begin on admission.

d. Collaborates with the health care team and appropriate department in the management of care across the continuum of care, including pre-admission, discharge, post-discharge, planning length of stay, and utilization of resources. e. Utilizes own special body of knowledge and evidence based guidelines to provide leadership and guidance to the health care team in formulating an individualized multidisciplinary plan of care to include: pre hospitalization, acute hospital care, discharge education, transition to home and use of community resources.

f. Facilitates and participates in health care team care conference for patients with complex problems.

g. Facilitates patient and family education and the discharge process to promote continuity of care and optimal patient outcomes. h. Demonstrates experience in the referral process and use of community resources.

Quality Improvement

a. Collaborates with the health care team in implementing strategies to reduce length of stay/resource consumption to optimize patient health status for an assigned service patient.

b. Assesses educational needs and provides learning opportunities for health care professionals relevant to particular cases and selected patient care groups.

c. Demonstrates creativity and critical thinking ability in the development of programs or projects.

d. Works with quality improvement team for continuous improvement of patient care outcomes while increasing quality and decreasing cost.

e. Ensure that communication and transmission of documentation occurs with community agencies.

Measurement

a. Collaborates with case management leadership to compile and report aggregate variances and data for specific patient care services.

b. Communicates and analyzes aggregate variances with members of the health care team and develops strategies for variance reduction.

Thank you for your interest in Albany Medical Center!

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a need to know and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.