Access Healthcare

About

Access Healthcare is a leading provider of revenue cycle management (RCM) services, dedicated to transforming the financial operations of healthcare organizations through innovative solutions and a commitment to excellence. Established in 2011, the company has rapidly expanded its footprint, now operating 20 global delivery centers across the United States, India, and the Philippines. With a team of over 27,000 skilled professionals, Access Healthcare manages more than $120 billion in claims annually, serving over 500,000 physicians and processing upwards of 400 million transactions each year.

Our Mission

At the heart of Access Healthcare is a mission to enhance clinical outcomes, improve financial performance, and optimize operations for healthcare providers, payers, and intermediaries. By leveraging a unique blend of people, processes, technology, and analytics, the company strives to deliver superior business outcomes and manage the complexities of the healthcare business for its clients.

Comprehensive Services

Access Healthcare offers a wide array of services tailored to meet the diverse needs of the healthcare industry:

Revenue Cycle Services: Encompassing patient scheduling, eligibility verification, prior authorization, medical coding, charge entry, accounts receivable management, denial management, and more, ensuring a seamless financial workflow for healthcare providers.

BPO Services for Health Plans: Providing back-office support, claims operations, premium billing, provider data management, and customer service solutions to streamline health plan operations.

IT Services: Offering application services, system integration, and IT infrastructure support to enhance technological capabilities and operational efficiency.

RCM Automation and Analytics: Utilizing the proprietary automation platform, echo, to implement robotic process automation and analytics, driving efficiency and reducing operational costs.

Finance and Accounting Services: Delivering comprehensive financial management solutions, including accounts payable, receivable, general ledger accounting, and financial reporting.

Innovation and Technology

Innovation is a cornerstone of Access Healthcare's approach. The development of echo, the industry's first Intelligent Revenue Cycle Process Automation platform, exemplifies the company's commitment to integrating cutting-edge technology with RCM services. This platform harnesses machine learning and artificial intelligence to automate complex processes, enhance accuracy, and improve overall financial performance.

Recognition and Growth

Access Healthcare's dedication to excellence has been consistently recognized within the industry. The company has been named a "Leader" in Everest Group's Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment for six consecutive years, underscoring its position at the forefront of the RCM sector. In January 2025, Access Healthcare announced a strategic growth investment from New Mountain Capital, aimed at further expanding its capabilities and market reach.

Our Values

Central to Access Healthcare's operations is a set of core values that guide its mission and business practices:

People-Centric Approach: Fostering a culture that values and empowers employees, recognizing that their expertise and dedication are vital to delivering exceptional client service.

Commitment to Excellence: Maintaining the highest standards of quality and integrity in all services and solutions provided.

Innovation: Continuously seeking and implementing new technologies and methodologies to stay ahead in the dynamic healthcare landscape.

Collaboration: Building strong partnerships with clients, stakeholders, and the community to achieve shared goals and drive positive change.

Community Engagement

Beyond its business operations, Access Healthcare is deeply committed to social responsibility. Through its AccessGiving program, the company engages in various community service initiatives, including supporting education for underprivileged communities, hunger elimination efforts, disaster relief, environmental sustainability projects, and health initiatives like blood drives. These efforts reflect the company's belief in enriching the communities it serves and fostering a culture of giving back.