Nurse Manager Care Command Center

Phoebe Putney Health System
| Adel, GA

$83,553 per year |

FULL_TIME |

April 9^th, 2025

Phoebe Putney Health System
Adel, GA
$83,553 per year
FULL_TIME
April 9^th, 2025

Note: if you are currently employed at Phoebe Putney as a permanent employee, STOP here. Submit your application via Workday using the Jobs Hubs internal careers page.

Responsible for managing overall Phoebe Care Command Center operations including staffing, budgeting, planning and regulatory compliance. Directly supervises the RN Access Care Manager Team Lead and Patient Logistics Team Leaders as well as Access Care Managers, Access Coordinators, Advanced Access Coordinators, Transport Coordinator, EVS, Care Management Referral Coordinator and other positions within Care Command. The RN Manager recommends priorities and provides management for functions of utilization review, care coordination, access center and bed management. Helps support the Director to assure consistent clinical practice and outcomes for Utilization Management involving appropriate level of care, resource utilization, EMTALA regulations, transfer coordination and other regulatory duties. The RN Manager works collaboratively with the Director, VP of Patient Logistics and Care Coordination, and the Chief Care Coordination Officer building relationships with key internal and external stakeholders; provides education about patient, logistics, access management, EMTALA and other program functions, payer and regulatory requirements including current trends and potential impact on the department, hospital or system. All activities will be performed in support of the strategy, vision, and values of Phoebe.

GENERAL REQUIREMENTS

Adheres to the hospital and departmental attendance and punctuality guidelines
Performs all job responsibilities in alignment with the core values, mission and vision of the organization
Performs other duties as required and completes all job functions as per departmental policies and procedures
Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
Wears protective clothing and equipment as appropriate.

WORKING CONDITIONS

General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
May be exposed to high noise levels and bright lights.
May be exposed to limited hazardous substances or body fluids, or infectious organisms.
May be required to change from one task to another of different nature without loss of efficiency or composure.
Periods of high stress and fluctuating workloads may occur.
May be scheduled as needed including overtime

Qualifications - Internal

EDUCATION REQUIREMENTS

4-year / Bachelors Degree in Nursing, in lieu of a bachelors degree, an Associates Degree in Nursing and 4 years of related experience (Required)
Masters degree (Preferred)

EXPERIENCE REQUIREMENTS

2 years of healthcare logistics experience (Required)

CERTIFICATIONS AND LICENSURES

Required Certifications/Licensures: Registered Nurse (RN) with current Georgia license

GENERAL SKILLS

Organizational Skills
Communication Skills
Interpersonal Skills
Customer Relations
Mathematical
Analytical
Grammar / Spelling
Read / Comprehend Written Instructions
Follow Verbal Instructions
Mechanical
Basic Computer Skills
General Clerical Skills
The ability to Multi-task without loss of efficiency.

PHYSICAL REQUIREMENTS

Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors
Have good - manual dexterity and eye-hand-foot coordination
Ability to perform - repetitive tasks/motion

PHYSICAL DEMANDS

Standing - Occasionally within shift (1-33%)
Walking - Occasionally within shift (1-33%)
Sitting - Frequently within shift (34-66%)
Climbing - Occasionally within shift (1-33%)
Bending/Stooping - Occasionally within shift (1-33%)
Twist at waist - Occasionally within shift (1-33%)
Pushing/Pulling - Occasionally within shift (1-33%)
Reaching above shoulder - Occasionally within shift (1-33%)

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