Job Description:

Education Qualifications:

Key Responsibilities:
. Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
. Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
. Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
. Maintains all assigned work queues according to supervisors instructions and guidance.
. Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
. Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
. Sanitizes registration equipment between each use and restocks basic supplies.
. Other clerical duties as assigned.

Preferred Qualifications:
. Previous Patient Access Representative or Patient Scheduler experience preferred