We are part of the Upstream Rehabilitation family of clinical care, a leading operator of outpatient physical therapy clinics in the United States. While our business has local roots and a passion for serving our community through superior patient care as well as charitable initiatives, we also have the educational and clinical resources that are only possible to access through a larger company like Upstream.
SERC was founded in 1997 and initially opened three clinics in the Kansas City area to provide high quality, personalized therapy services. It is our philosophy at SERC to provide individualized therapy, based from standard, accepted orthopedic protocols and practices. Along with manual therapy, we use a very active, exercise-based approach in the treatment of our patients. Modalities are used in our clinics as adjuncts to this functional, active approach. All patients receive a home exercise program to support activities learned in therapy. Treatment and discharge planning are aimed at returning our patients to their normal functional activities at work and home.
We strive to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates, and we commit to continue to focus on diversifying every level of our workforce accordingly.
To our patients, we commit to provide the most effective, clinically superior physical therapy humanly possible. The measure of our success will be found in the trust we build and in the hearts of those we heal. To our employees, we commit to provide a positive, respectful, and fair work environment. We will invest in their professional growth to ensure a compassionate and knowledgeable team of professionals. Our culture is driven by values and principles. We are committed to leading the way to good health – it is our business.