About Saint Francis Hospital - Memphis

Saint Francis Healthcare is proud to have served the East Memphis community since 1974. Our 479-bed facility was the first full-service hospital in the rapidly growing area and has continued to grow since we opened our doors. Our 42-acre campus is home to the hospital, two medical office buildings, and the University of Tennessee/Saint Francis Family Practice Residency Building.

We strive to provide excellent care and personal service to our patients.

Saint Francis Healthcare Information

Saint Francis Healthcare as two acute care facilities located in Memphis and Bartlett, Tenn. Our teams work to ensure that patients, families and visitors have a good experience while using our services. We feature a wide spectrum of tertiary and acute care, outpatient services, wellness programs and specialty areas, including:

St. Francis Healthcare is united around the common mission of helping people to live happier, healthier lives. We strive to be a distinguished leader in redefining care delivery and providing quality, innovative care for the patients we serve.

Our guiding business philosophy includes these tenets:

• Meet the needs of each and every patient, whose care is our primary purpose and mission.
• Maintain and enhance cooperative relationships with doctors to better serve the health care needs of our communities.
• Forge strong partnerships with those who share our values.
• Achieve standards of excellence which become the benchmark of industry practices.
• Use innovation and creativity to identify and solve problems.
• Apply quality management and leadership principles to foster continued employee development.
• Treat each other, our patients and our partners with respect and dignity.
• Hold integrity and honesty as our most important principles and perform at all times at the highest ethical standards.
• Achieve a competitive return for our investors.
• Strive for improvement daily in everything we do.

Our Mission

To heal, support and comfort all whom we serve in the tradition of Catholic health care.

Our Vision

Saint Francis Healthcare partners in patient centered health care – we work to be No. 1 in quality, safety and service excellence. Providing the right care, at the right place, at the right time – every patient, every time.

Our Values

• Service: Satisfying those we serve is the top priority.
• Excellence: Delivering high quality, performance, achievement and innovation.
• Integrity: Being honest and fair in all our relationships.
• Teamwork: Achieving common goals by working together.
• Accountability: Taking responsibility for our actions and honoring our commitments.
• Dignity: Respecting, acknowledging and appreciating the uniqueness of every individual with whom we have contact.
• Stewardship: Serving the interest of our community and investors.