Northwest Health - Porter includes two hospital campuses as well as outpatient facilities serving Northwest Indiana. We endeavor to provide you and your family appropriate and safe care in a friendly, welcoming environment.
As a healthcare provider committed to quality and compassionate care, Northwest Health - Porter emphasizes patient experience, quality outcomes and respect for the dignity and comfort of our patients and their visiting family members.
Our Mission:
We are committed to providing accessible, patient-centered care in a safe and compassionate environment, promoting health and healing in the communities we serve.
Our Vision:
We will be the healthcare provider of choice in the region, known for providing quality, safe and compassionate care.
Our Values:
We are a community of healthcare providers who share a passion for providing the best possible care, with these values at the core of everything we do:
Patient safety, including every measure possible to prevent injury, provide a safe, clean environment that instills confidence, and use of clear and prompt communication to help prevent errors or confusion.
Courtesy and respect for interactions with patients, visitors and each other.
Compassionate care supported by connecting with patients and families on a personal level, and taking time to understand and respond to their needs and preferences.
Patient and family-centered care, including communication to help patients and families understand care options and make care decisions, and to ease their anxiety.
Seamless, integrated care to help patients easily access the services they need by providing clear transition of care information to the next caregiver, managing the next episode of care, and coordinating and communicating post-acute care plans.
Quality and effectiveness enhanced by making caregivers as accessible as possible, having successful outcomes in treatment and care, and supporting respect and dignity of life in all stages.
Efficiency founded on cost-effective and coordinated care.
Positive workplace experience strengthened by encouraging input and valuing opinions of employees and physicians and supporting their professional development, communicating strategic plans, maintaining access and connection to all levels of management, hiring the best qualified personnel, coaching staff for high performance, and managing conflict effectively.