About Medical City ER Grand Prairie

Medical City Healthcare Mission, Patient Promise, Values and Vision

Our Mission
Above all else, we are committed to the care and improvement of human life.

Our Patient Promise
We are committed to excellence always: every action, every patient, every time.

Our Values
A—Accountability
L—Leadership
W—Willingness
A—Attitude
Y—""You First""
S—Safety

Our Vision
The destination of choice for healthcare excellence.

As part of HCA Healthcare(NYSE: HCA), we lead the industry in putting patients first. Our physicians, staff and hospital leaders are committed to offering patients and their families hope and healing through quality care and advanced technology. To that end, we work every day to ensure an environment where our physicians provide strength, expertise and experience, and our partners are entrusted to act with absolute integrity.

Medical City Healthcare is committed to providing excellent care that is convenient and accessible. Our focus on patient safety and quality is grounded in evidence-based medicine and is delivering better outcomes for our patients every day. As part of our continuous quality improvements, Medical City Healthcare benchmarks our rankings in emergency department wait times, door-to-balloon times and key service line indicators as reported by CMS.