CareBridge Health
About CareBridge Health
CareBridge is at the forefront of transforming healthcare delivery for individuals receiving home and community-based services (HCBS), partnering closely with managed Medicaid and Medicare plans to enhance the well-being and independence of its members. At the heart of CareBridge's approach are several key solutions aimed at maximizing health outcomes and quality of life while containing costs.
One of CareBridge's flagship offerings is its 24/7 Member Support, a comprehensive clinical model tailored to improve health outcomes among HCBS recipients. Central to this initiative is the provision of cellular-enabled tablets, which grant members and caregivers continuous access to CareBridge's interdisciplinary medical team. This team comprises physicians, psychiatrists, pharmacists, nurses, and social workers who collaborate to address members' healthcare needs promptly and effectively. This virtual-first approach ensures that individuals can receive timely medical advice, medication management, and emotional support, thereby minimizing the need for unnecessary hospital visits.
Another critical component of CareBridge's suite of solutions is Decision Support. This innovative tool leverages insights from a vast HCBS analytical database to offer personalized recommendations on the types of services that can best promote members' independence and overall well-being. CareBridge's LTSS (Long-Term Services and Supports) Specialists, with backgrounds in physical and occupational therapy, conduct thorough person-centered assessments. These assessments inform the development of tailored care plans that not only enhance safety but also empower individuals to maintain their autonomy and quality of life within their homes.
The impact of CareBridge's initiatives is measurable and substantial. Their solutions have demonstrated a remarkable ability to increase independence, elevate clinical quality, and significantly reduce emergency room visits and hospitalizations. Importantly, these outcomes are achieved while concurrently lowering overall healthcare costs—a testament to the efficiency and effectiveness of their integrated care model.
Feedback from patients and families further underscores the success of CareBridge's approach, as evidenced by an impressive Net Promoter Score of 84. This high satisfaction rating reflects the genuine improvements in care delivery and member experience facilitated by CareBridge's continuous support and personalized interventions.
In summary, CareBridge exemplifies a proactive and patient-centered approach to managing HCBS, leveraging advanced technology, data analytics, and interdisciplinary collaboration to redefine value-based care in the home and community setting. By focusing on enhancing health outcomes and promoting independence, CareBridge not only meets the evolving needs of its members but also sets a standard for excellence in the delivery of integrated healthcare services.