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Banner Health

Reviews

About Banner Health

It’s so important to have partners who will give you peace of mind. That’s why Banner Health's mission is: making health care easier, so life can be better.

We come through for you whether you’re in the hospital, on our mobile web site, in a Banner clinic, on the phone or helping you use your health plan to the fullest.

At all stages in life, you can rest assured that Banner will meet your health and medical needs through compassionate professionals and outstanding service. Headquartered in Phoenix, Arizona., Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve.

Our Western Region facilities serve a number of rural areas -- many are the only inpatient facilities available within the community.

In February 2015, Banner Health merged with the University of Arizona Health Network in Tucson, Arizona, to form Banner – University Medicine. At the heart of this merger is academic medicine – research, teaching and patient care – across three academic medical centers.

Banner Health Quality Report

At Banner Health, we believe patients should have accurate and easy-to-understand information to make the best health care decisions for themselves and their families. It's an integral part of our philosophy of making a difference in people's lives through excellent patient care.

Increasingly, more organizations provide information about the quality of care at hospitals to help patients make more informed decisions. 

We report how we perform in certain areas that are important to consumers, such as:

  • Treating heart-attack patients
  • Treating heart-failure patients
  • Mortality rates
  • Patient safety
  • Treating pneumonia patients
  • Preventing infections in critically ill patients
  • Surgical care

We collect this information as part of our Care Management program, which gathers data from each of our 29 hospitals and measures our performance against national standards to improve how we provide patient care. Working as a team, we set goals to improve and maintain our performance. It is part of our strength as a system that we take innovations tested at one hospital and then replicate them at other facilities. At Banner Health, we are constantly working to provide consistent, reliable, evidence-based care at all of our facilities.

Our Mission

As the leading nonprofit provider of health care in every community we serve, Banner Health is deeply committed to our mission: “Making health care easier, so life can be better.”

As a nonprofit, Banner Health exists to provide health care services to the communities we serve, rather than generate profits. That means that every dollar we earn is reinvested into:

  • New hospital beds
  • New or expanding patient care services
  • New physician services
  • New technologies
  • Maintaining existing equipment and facilities
  • Paying employees’ salaries.

Banner also provides more than $153 million in charity care through our Financial Assistance Program.

In addition, we subsidize the medical education costs for hundreds of medical residents (physicians in training), the majority of whom will stay in Arizona and Colorado, where they trained.

Additionally, Banner provides important, free services like the Banner Poison and Drug Information Center Hotline, health information provided by registered nurses through our Banner Health Call Center, and school-based health centers for kids in economically challenged areas.

Clinics throughout the Banner Health system also help the working uninsured or under-insured by providing care at a reduced or sliding-fee basis (based on income).

Innovation

Innovation is a cornerstone of Banner's mission and vision. How Banner defines innovation: "Emerging and novel ideas that shape the future model of healthcare, earn loyalty and drive strategic growth for Banner Health."

Head Quarters

Phoenix, AZ, USA

Founded

1999

Company Size

10,001+ employees

Phone

(833) 252-5535